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It has been known and stated for at least two and a half millennia that the impulsive desire to seek for that which is unavailable and the instinctual desire to avoid that which is unavoidable is the contin...

I start with the premise that the function of leadership is to produce more leaders, not more followers. It is my belief that many of the employee and management problems we see in the workplace are dire...

My wife and I once visited a winery where the tour guide met with us and told us what to expect along the tour - what things to look for and what we might get to see along the way. He also gave us a high...

Is the chairman/chairwoman of your board making or breaking your corporate team spirit and are their boardroom habits building or destroying your company? Any incongruency between the highest values of y...

Zappos is a company that’s admired by many for a variety of reasons — their amazing rise to superstardom, their outstanding customer service and their innovative business model. Now they’re continuing th...

It was a cool autumn afternoon in the Midwest. I received a phone call from my client at a luxury car manufacturer. On the line was "Ken" (in sensitivity to him and his brand, I've changed his name), the...